Sales Returns & Credit Notes
Handle customer returns, exchanges, and refunds with automated inventory restoration and credit note generation.
[IMAGE - Sales return modal showing original invoice lookup, returned items selection, and refund method]
Issuing Credit Notes
Process returned merchandise, restore items to stock, and refund the customer via cash or account credit.
Accounting & Ledger Impact
| Account Name | Code | Classification | Debit | Credit |
|---|---|---|---|---|
| Sales Returns & Allowances | 4090 | Contra Revenue | Return Amount | - |
| Cash / Accounts Receivable | 1010 / 1100 | Asset | - | Refund Amount |
Note: Contra-revenue accounts offset gross sales on the income statement.